Guidance for travellers (COVID-19)
It’s important to know that if you travel abroad or within Canada, you may come in contact with the novel coronavirus. Always follow the latest travel advice and advisories.
An official global travel advisory is in effect. Avoid non-essential travel outside Canada until further notice.
As of midnight, March 25, 2020, the Government of Canada announced an Emergency Order under the Quarantine Act that requires any person entering Canada by air, sea or land to self-isolate for 14 days whether or not they have symptoms of COVID-19. All individuals permitted to enter Canada are subject to this Order, with the exception of certain persons who cross the border regularly to ensure the continued flow of goods and services, and those who provide essential services.
- Read more information about travel guidance from the Government of Canada.
- If you think you have traveled somewhere (within or outside of Ontario) where you may have been exposed to COVID-19, call us at 705.522.9200 (toll-free 1.866.522.9200).
Exposures to COVID-19 (NEW tool)
The Public Health Agency of Canada posts information on COVID-19 exposures on flights, cruise ships, and mass gatherings.
Direction for ALL returning travellers to Canada (including those returning from the United States):
- The Public Health Agency of Canada advises all travellers who have travelled outside of Canada in the past 14 days that they must self-isolate for 14 days from last exposure regardless of symptoms. This is mandatory. Individuals in this situation should seek services over the phone or internet or ask for help from friends, family, or neighbours with essential errands.
- Health care workers returning from travel must not attend work if they are sick. If there are particular workers who are deemed critical, by all parties, to continued operations, these workers undergo regular screening, use appropriate personal protective equipment (PPE) for the 14 days and undertake active self-monitoring. This includes taking their temperature twice daily to monitor for fever, and immediately self-isolate if symptoms develop and self-identify to their occupational health and safety department.
- Monitor your health for fever, cough, difficulty breathing, fatigue, muscles aches, loss of appetite, sore throat, runny nose, loss of taste and smell, diarrhea.
- Wash your hands often for 20 seconds and cover your mouth and nose with your arm when coughing or sneezing.
- If you develop symptoms within 14 days, continue to isolate yourself from others and immediately call a health care professional or Public Health. Call ahead—do not drop in.
An exemption to the direction to all returning travellers to Canada to self-isolate for 14 days may be provided to workers who are essential to the movement of goods and people. For example, this exemption would apply to:
- health care workers, as described above
- healthy workers in the trade and transportation sector who are important for the movement of goods and people across the border, such as truck drivers and crew on any plane, train or marine vessel crossing the border
- healthy people who have to cross the border to go to work, including health care providers and critical infrastructure workers
Workers in these sectors should:
- practise physical distancing (social distancing) (maintain a distance of 2 metres from others)
- closely self-monitor (Public Health Ontario, PDF)
- self-isolate should they exhibit any symptoms
Traveling within Canada
All residents who are planning to travel should be aware that COVID-19 is still circulating at different levels around the province. The safest options are to stay in the area of your home community or to stay in the region.
Those who choose to travel should make sure to follow public health guidance. Here are steps to keep yourself and others safe:
- Always practice the usual personal protective measures such as physical distancing, wearing a mask when that isn’t possible, and frequent hand hygiene.
- Don’t travel if you, or someone you are traveling with, have any symptoms or feel sick.
- Monitor yourself for symptoms when you travel and when you return. If you get symptoms, even if mild, isolate where you are and seek assessment and testing.
- Check travel advisories for destination(s) as there may be variation between provinces and communities. Visit websites of provincial governments, local health units or other authorities for the latest information.
If you think you have traveled somewhere (within or outside of Ontario) where you may have been exposed to COVID-19, or if you have any questions, call us at 705.522.9200 (toll-free 1.866.522.9200).
This item was last modified on June 19, 2020