Français FR

The information presented on this site is subject to change without notice and has been posted for general information purposes only. As such, the information does not constitute medical advice and is not intended as a replacement or substitution for a consultation with a qualified professional. Since this information is not presented for the purposes of diagnosis or treatment of any health related condition or concern, Public Health Sudbury & Districts accepts no responsibility for any reliance on this information for those purposes. Since individual circumstances vary, we recommend that you consult a qualified professional for your personal health care needs and concerns.

Public Health Sudbury & Districts is committed to ensuring that all information on this site is available in both English and French. Public Health uses accredited translators to translate materials from English to French. Please be aware that some information from external sources may be available only in the language in which it is was provided.

Public Health Sudbury & Districts is committed to providing French-language services and information. Given that our agency’s business language is English, in circumstances where delaying the release of information may result in public harm or risk to the community, the publication of French-language materials may sometimes experience a minor delay due to time for translation. Please be patient with us and know of our commitment to reduce or prevent such delays whenever reasonably possible, and to publish French-language information as soon as is possible if not simultaneously.

If you have any comments or suggestions about our website, please contact us by phone or email.

This website contains links to third-party websites that are created and maintained by independent bodies not under the control of Public Health Sudbury & Districts. As such, we make no guarantee as to the availability of these sites and is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites or for the quality of any products or services available on such sites or for any transactions that you may have with these sites. These links are provided merely as a convenience and the inclusion of these links does not imply that the Public Health Sudbury & Districts endorses or accepts any responsibility for the content or uses of such websites.

Last updated: September 17, 2026

What are cookies?

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (that is, the information we collect using cookies and how that information is used), and how to manage your cookie settings.

Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyze performance to identify what works and where improvements are needed.

How do we use cookies?

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, and enhance your overall user experience while improving the speed of your future interactions with our website.

Types of cookies we use

Necessary (always on)

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

If you are using a different web browser, please refer to its official support documentation.

Effective Date: September 21, 2026

This privacy policy tells you how we might collect, use, and share your information when you visit our website www.phsd.ca. If there are any terms or conditions in this policy that you do not agree with, please do not use the website, or in case you are already using it, please discontinue the use immediately. By using the website, you are accepting and consenting to the practices described in this policy.

What information we might collect

When we collect information, we do so to ensure that you get to experience our services seamlessly.

For example, we might collect the following information:

  • name
  • address
  • email address
  • telephone number
  • details about your service request

How do we collect such information?

We may use any of the following ways to get information about you.

  • Information that you give us, for example by filling out online forms.
  • Information that we automatically collect from you. When you access our website from a device, we may automatically collect information from your device, such as through the use of cookies.  We also use third party applications to offer enhanced accessibility functionality, which may collect your IP address, browser information, session and navigation analytics. IP addresses and other information are not used to identify individuals.

Cookies and similar technologies

Cookies are small packets of information that are placed on your device, so that we can retrieve the information about you, such as your choices on our websites and other information.

Our cookie policy offers additional information about our use of cookies and similar technologies.

Why do we collect information about you?

We collect information about you for a variety of reasons, including to serve you better. The following are the ways in which we use the information that we collect about you.

  • To provide and maintain service.
  • To contact the users.
  • To examine the usage trends.
  • To evaluate and improve our services.
  • To send communications.

How long do we retain your information?

We will only keep your personal information for as long as it is necessary, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Sale or sharing of information

We do not sell or share the information we collect from our website users.

Security of your personal information

We take reasonable measures to ensure that the information we collect from you is stored securely and protected to the best extent possible. However, no method of Internet transmission or digital storage is completely secure, and we cannot guarantee absolute security. While we use commercially reasonable and appropriate security measures to protect your information, we cannot guarantee that it will be 100% secure.

On our website, we may provide links to external websites, apps, or services. These are not operated by us and therefore are not governed by our Privacy Policy or practices. We strongly recommend that you review the privacy policies of such websites or services before engaging with them to ensure that you do not provide personal information that you do not wish to share.

Changes to this privacy policy

We may update this Privacy Policy at any time to reflect changes in the law or our privacy practices. We recommend that you review this privacy policy periodically to ensure it remains in line with your expectations.

Contact us

Public Health Sudbury & Districts

705.522.9200 (toll-free: 1.866.522.9200)

1300 Paris Street, Sudbury, ON  P3E 3A3


This page was last updated September 21, 2026