Accessibility
Statement of commitment
Public Health Sudbury & Districts (Public Health) is committed to accessibility. We are always working to identify, prevent, and remove barriers that make life harder for people with disabilities. By using principles of universal design, everyone will benefit from our accessibility efforts. These efforts include barrier-free access, clear language, and getting the right service when you need it.
We will make every reasonable effort to ensure that
- People with disabilities can use our programs and services with dignity and independence.
- People with disabilities have equal opportunities to access and benefit from our programs, services, and participate in activities and events.
- We design our programs and services to be inclusive and free of barriers. If that is not possible, we will provide an alternative method to enable a person with a disability to obtain, use or benefit from, our programs and services.
- Accessibility measures are built into the decision-making processes, short- and long-term program planning, purchasing, event planning, emergency planning, and the development of new systems and services.
Position Statement: People with Disabilities Person-Centred Language
How we talk about disabilities can affect bias, stigma, and discrimination. Read our position statement on People with Disabilities Person-Centred Language.
Policies and principles
Public Health has developed three accessibility policies related to the Accessibility for Ontarians with Disabilities Act (the Act).
- Legislated requirements and statement of commitment
- Customer service
- Inclusive environment and human rights
2026–2030 Accessibility Plan
We offer programs, services, and events to promote and protect health, and prevent disease for everyone. We are committed to providing excellent service to everyone, including people with disabilities. Read our Accessibility Plan to learn more.
How to share your feedback
We want to hear from you! We welcome your feedback about how accessible and inclusive our programs and services are.
Your feedback will be shared with our senior leadership and will be used to inform updates to accessibility policies, training materials, and service delivery practices. It will also help guide the development of an Accessibility Community of Practice, which we plan to establish in the future. If you choose to give us your contact information, we will follow up with you as soon as we have had the chance to review your feedback with information about actions taken or planned.
Choose one of these 6 ways:
- Fill out our online form
- Tell us what you think at Public Health Sudbury & Districts – Accessibility Client Feedback Form
- Download the PDF from
- Print, fill out and mail it to:
Attention: Divisional Administrative Assistant
Corporate Services, Public Health Sudbury & Districts
1300 Paris Street, Sudbury, ON P3E 3A3
- Get a form from any of our locations
- Ask for it at reception, fill it out, and return it there. Staff are also available to help you fill it out.
- Call us at 705.522.9200 or 1.866.522.9200
- Ask for the Divisional Administrative Assistant in Corporate Services. Based on your feedback, they will fill in the form for you and submit it.
- Write a letter
- Mail your completed letter to:
Attention: Divisional Administrative Assistant
Corporate Services, Public Health Sudbury & Districts
1300 Paris Street, Sudbury, ON P3E 3A3
- Send us an email
- Send your feedback to accessibility@phsd.ca
This item was last modified on December 23, 2025