Public Health Sudbury & Districts is currently actively engaged on the following social media platforms:
We also occasionally post videos on:
- YouTube: YouTube.com/PublicHealthSD
What to expect from our social media posts
Public Health Sudbury & Districts social media accounts are a place for the community and anyone interested in public health to engage with us and with one another. We use social media to engage and communicate with the communities we serve in a quick and efficient manner. Our mission is to work with our communities to promote and protect health and to prevent disease for everyone. Social media is a valuable tool to help us achieve our mission.
Our accounts vary in terms of frequency of posts and content, but we typically aim to post a few times a day (excluding weekends and holidays observed in Ontario). We strive to publish recent and relevant evidence-based health content that supports our mission. Occasionally we like to have some fun as well! Feel free to ask us any public health related questions or comment on our posts.
The following posting guidelines apply to any social media where users can directly post onto a Public Health Sudbury & Districts account (either by commenting or adding an original post).
- We do not allow comments, posts, or direct messages that are disrespectful, abusive, hateful or intended to defame anyone or any organization, nor do we allow obscene, explicit, or racial content.
- We reserve the right to and will delete comments or messages that:
- are spam or advertising
- are clearly off-topic or disruptive
- advocate illegal activity
- contain personal information, including personal health information
- express racist, hateful, sexist, homophobic, transphobic, slanderous, insulting, intolerant, or life-threatening messages
- are offensive to an individual or an organization, rude in tone, or otherwise abusive
- promote services, products, or political organizations
- infringe on copyrights or trademarks
- violate any Public Health Sudbury & Districts policies
- You participate at your own risk, taking personal responsibility for your comments and messages, your username, and any information you share.
- Comments and posts expressed by fans or followers of our social media accounts do not reflect the opinions and position of Public Health Sudbury & Districts or its employees.
Although comments and replies are welcome on our social media accounts at any time, Public Health Sudbury & Districts will monitor and update its social media accounts during regular business hours between 8:30 a.m. and 4:30 p.m. Eastern Time, Monday to Friday. Any monitoring or updating outside of these hours is likely due to an emergency or special circumstance.
Things to consider
- Comments or messages that do not follow our Posting Guidelines may be removed, and users that ignore these guidelines may be sanctioned further (for example, being banned or blocked from posting content).
- For any matter that is confidential or too complicated for posting on social media, please contact us via one of the additional contact methods provided on our website.
- The servers of social media network providers are managed by third parties. Our social media accounts may be subject to downtime that is out of our control. Public Health Sudbury & Districts accepts no responsibility for platforms becoming unresponsive or unavailable.
- We will try our best to help you, but we cannot guarantee that we will fully understand your question or that we will be able to answer it. By contacting us through a social media site, you acknowledge that any response we provide to you through the same site:
- is intended to provide helpful information or resources
- is not considered to be definitive advice or guaranteed to solve your issue
Public health advice and emergencies
The information and resources provided by Public Health Sudbury & Districts via social media are provided as general information and are not intended as a substitute for health care advice. Public Health Sudbury & Districts will not offer medical advice, diagnosis, or treatment via social media. If you need emergency medical care or are in crisis, call 9-1-1 immediately. If you need health care on a non-urgent basis, please consult with your health care provider or if you live in Ontario, call Telehealth at 1.866.797.0000. For public health emergencies that require an immediate response after hours or on public holiday closures, please call us at 705.688.4366.
To protect the privacy of all individuals, please DO NOT include personal names, photographs, phone numbers or email addresses in the body of your comment or post, or identifiable information about your own or someone else’s health care or health status. Public Health Sudbury & Districts’ social media accounts are a public spaces, and comments and photographs on this page are available for all to see. Posts that include personal information may be deleted at our sole discretion.
If you do post personal information, including personal health information, on any Public Health Sudbury & Districts’ social media accounts, you are consenting to the collection and use of that information by Public Health Sudbury & Districts. Such information will be collected for the purpose of obtaining feedback on our programs and policies and will be used to assess public views on those programs and services and other issues. We may also use information that you post to reply to questions you pose, to direct you to other informational resources, or to respond to your comments. In most cases, responses by Public Health Sudbury & Districts will be available for all to see.
Comments may also be used and disclosed by Public Health Sudbury & Districts as required or permitted by applicable law, including the Municipal Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act, 2004.
If you have any questions related to our use of social media, please contact us.
This item was last modified on September 1, 2023