Public Health services (COVID-19)
The response to the COVID-19 pandemic has meant many changes for all sectors. At Public Health Sudbury & Districts, we adapted many programs and services and changed how we engage with the public while actively responding to the COVID-19 pandemic.
In general, any essential client interactions require phone pre-screening or on-site screening for clients arriving. The agency’s facilities incorporate processes to ensure a two-metre separation between clients and staff where possible. In addition, some programs and services have adopted virtual delivery options and they have modified how they engage with the public.
Effective July 2, 2020, if you are visiting our office locations for service, you will need to wear a face covering (e.g. medical or a non-medical mask or other face covering) at all times. This is the case whether you are receiving services that involve close contact or not. Certain exceptions may apply (for example, based on age or medical circumstances). We encourage you to bring your own mask. If you don’t have a mask or forgot to bring yours, we will give you one for your appointment, supplies permitting. The new requirement provides additional protection as distancing is not always guaranteed.
As we respond to the COVID-19 pandemic, our programs and services continue to be reassessed and modified as needed to keep our communities safe.
Learn more about our agency’s COVID-19 response activities (PDF, 2MB) from March to May 2020.
Office hours
Main office
- Regular business hours: Monday to Friday 8:30 a.m. to 4:30 p.m. Please call 705.522.9200 (toll-free 1.866.522.9200).
Elm Place site (formerly Rainbow Centre)
- Regular business hours: Monday, Tuesday, Thursday, Friday 8:30 a.m. to 4:30 p.m. and Wednesday 8:30 a.m. to 5:30 p.m. Please call 705.522.9200 (toll-free 1.866.522.9200).
Manitoulin Island office
- Open with reduced hours, from 1 to 4:30 p.m., Monday to Friday. Services are available beyond the office hours by appointment. Please call 705.370.9200.
Espanola office
- Open with reduced hours, from 1 to 4:30 p.m., Monday to Friday. Services are available beyond the office hours by appointment. Please call 705.222.9202.
Sudbury East office
- The Sudbury East Office remains physically closed. Services are available by appointment. Please call 705.522.9200 (toll-free 1.866.522.9200).
Chapleau office
- Open with reduced hours, from 1 p.m. to 4:30 p.m., Monday to Friday. Services are available beyond the office hours by appointment. Please call 705.860.9200 (toll-free 1.866.522.9200).
This item was last modified on July 20, 2020