Coronavirus

Novel coronavirus, COVID-19

All residents who are planning to travel should be aware that COVID-19 is still circulating at different levels around the province. The safest options are to stay in the area of your home community or to stay in the region.

When you go out, make sure to follow public health guidance and follow all the steps of physical distancing and wear a face covering or non-medical mask.

If you think you have traveled somewhere (within or outside of Ontario) where you may have been exposed to COVID-19, call us at 705.522.9200 (toll-free 1.866.522.9200).

Status updates about COVID-19 (novel coronavirus) testing and cases in our service area are posted daily.

New (June 12, 2020): Ontarians can now establish a family or social circle of no more than 10 people who can interact with one another without physical distancing. Learn more about how to create a safe social circle (Government of Ontario).

Face coverings

Effective July 2, 2020, if you are visiting our office locations for service, you will need to wear a face covering (e.g. medical or a non-medical mask or other face covering) at all times. This is the case whether you are receiving services that involve close contact or not. Certain exceptions may apply (for example, based on age or medical circumstances). We encourage you to bring your own mask or face covering. If you don’t have a mask or forgot to bring yours, we will give you one for your appointment, supplies permitting.

The new requirement provides additional protection as distancing is not always guaranteed. To learn more about our services and some of the changes in place due to COVID-19, please check our Public Health services page.

Effective July 8, 2020, all public transit and business owners and operators in Sudbury and districts must have policies in place to stop people from entering if they are not wearing a face covering. These instructions were issued under the authority of the provincial Emergency Management and Civil Protection Act to ramp up efforts to prevent the spread of COVID-19.

If you are having difficulty breathing or are experiencing other severe symptoms, call 911.

What’s on this page

You may also be interested in (related pages):

The changing situation requires that our agency, community, and individuals prepare for the spread of infection in the community. Learn more about what Public Health Sudbury & Districts is doing to respond to this pandemic and be sure to follow credible sources of information.

COVID-19 call centre

If you have questions related to COVID-19, call Public Health Sudbury & Districts at 705.522.9200 (toll-free 1.866.522.9200)

Use our form to submit your information and Public Health staff will call you back within one business day. You can also read our frequently asked questions for more information on COVID-19.

Symptoms of COVID-19

Symptoms can range from mild to severe.

Common symptoms of COVID-19 include:
Other symptoms of COVID-19 can include:
Atypical/less common signs and symptoms:

Complications from the 2019 novel coronavirus can include serious conditions, like pneumonia or kidney failure, and in some cases, death.

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What to do if you suspect you have symptoms of COVID-19

IMPORTANT: If you think you have symptoms of COVID-19 or have been in close contact with someone who has COVID-19, follow these steps:

  1. Isolate yourself right away. Learn how to self-isolate.
  2. If you are having difficulty breathing or are experiencing other severe symptoms, call 911.
  3. Find out if you should seek medical attention. Call a local COVID-19 assessment centre, use the online COVID-19 self-assessment tool, or call your health care provider or Telehealth Ontario.
  4. For general information about COVID-19, call Public Health Sudbury & Districts at 705.522.9200 (toll-free 1.866.522.9200).

Ministry of Health COVID-19 online self-assessment

Use the Ministry of Health self-assessment to help determine if you need to seek further care.

Telehealth Ontario

Call Telehealth Ontario for medical advice at 1.866.797.0000 (TTY 1.866.797.0007). Be sure to mention your symptoms and your travel history, including the countries you visited.

Your health care provider

If you are ill and must visit a health care professional, call ahead and tell them if you have a respiratory illness. You may be asked to wear a mask or face covering while waiting for or receiving treatment to prevent the spread of illness.

Local COVID-19 assessment centres

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Testing for COVID-19

Who is eligible for COVID-19 testing?

Testing for COVID-19 is based on a clinical assessment of each person. The priority as a health system is for testing to inform clinical and public health management.

Testing is available for:

Testing continues to be a priority for those who are at risk of more severe disease or those who live or work in settings that are higher risk.

Priority groups include

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What does testing tell you?

The test detects COVID-19 virus in your body at the time of testing. If you have been exposed and are in the early days of incubating the virus, it might not be detected. Testing will not tell you if you were previously infected, as the antibody test is not yet available. It is important to maintain other public health measures such as handwashing and physical distancing.

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Who determines who gets tested for COVID-19?

Public Health Sudbury & Districts does not decide who gets tested. Our agency will refer individuals to a health care provider who will make a clinical assessment and decide whether testing is recommended or not. All specimens will be tested by the laboratory, but the tests will be analyzed in priority sequence. Those who are at risk of more severe disease or those who live or work in settings that are higher risk are given higher priority.

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What is the role of public health in testing?

Public Health Sudbury & Districts is one agency individuals may contact if they are concerned about their symptoms as it relates to COVID-19. Our agency may make a recommendation about whether an individual should receive testing; however, the final decision to test an individual is made by health care providers, based on a clinical assessment.

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Who is responsible for COVID-19 testing?

COVID-19 testing (the actual swabbing) is done in a number of different venues in the region. Testing is done at Ministry of Health funded and approved COVID-19 assessment centres, but may also be done by others, including local health care providers.

COVID-19 assessment centres

Important: These centres are for clients who require further assessment and possibly testing.

Check with your nearest assessment centre for more information and follow these instructions:

Health Sciences North (HSN) assessment centre
Manitoulin Health Centre (MHC) assessment centre
Espanola and area communities assessment centre
Chapleau assessment centre

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How can you find out your test results?

You will be able to access your COVID-19 lab test results through a secure online portal (Ministry of Health).

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How does Public Health conduct follow-up after a positive test result?

When Public Health Sudbury & Districts receives notification of a positive test result, our staff will follow-up with the individual who has the positive test result for COVID-19. A person with a positive test result is called a confirmed “case”.

Case management

Public Health gets in touch with the individual who is a case as soon as possible following reporting of the case to Public Health. Public health professionals discuss the test results and explore possible exposure settings as well as close contacts of the case. Instructions and follow up actions are provided based on this conversation.

These instructions will cover how to self-isolate, how to self-monitor for signs and symptoms, ways to prevent or control the spread of infection, and how to properly clean living environments. Public health professionals will also answer any questions an individual or family may have.

Individuals with COVID-19 (cases) will receive daily follow-up by public health professionals to monitor their symptoms and the progression of the illness, monitor resolution of symptoms, and to ensure ongoing self-isolation.

It is critical that individuals with COVID-19 (cases) maintain self-isolation, including from people living in the same household, until told otherwise by Public Health so that they do not spread the infection to others.

Contact tracing

At the same time that Public Health conducts follow up with confirmed cases, our public health professionals also begin a process called contact tracing.

Through this process, public health professionals identify people who may have been in close contact with a person with COVID-19 during the period of time when the person may have been able to spread the infection.

The purpose of identifying contacts is to provide these people with important direction to reduce the spread of infection to others (e.g. self-monitoring, work-related direction, self-isolation).

Examples of people who are considered close contacts of a case of COVID-19 are:
Close contacts of a case

Once public health professionals identify close contacts, they immediately follow-up with each person individually to provide public health information and direction. Close contacts of cases receive regular contact to ensure they are following any public health direction provided.

Not all contacts of a person with COVID-19 will develop infections. The risk of infection depends on a number of factors to determine the level of exposure. Public health professionals use the level of exposure of each contact to determine the required public health direction.

Public Health Sudbury & Districts will continue to follow-up with both cases and contacts until they meet the criteria for resolution and can discontinue their isolation and/or monitoring.

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How does COVID-19 spread

Coronaviruses are spread mainly from person to person through close contact, for example, in a household, workplace, or health care centre.

Watch this video from the World Health Organization to learn more:

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How to protect yourself and your family

Simple, easy, and routine hygiene practices can reduce the spread of germs and help you stay healthy.

Wash your hands as an important part of your daily routine. Washing your hands is your best defense against spreading illness such as coronavirus, influenza, colds, food-borne diseases, and norovirus.

Learn more about handwashing and tips to help reduce the chances of getting an infection or spreading it to others. Cover your mouth and nose when you cough or sneeze. Use a tissue or cough or sneeze into your sleeve, if a tissue is not available. Throw used tissues into the garbage right away.

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How to take care of someone who is ill

Download the instructions for caregivers of someone who has, or who may have, COVID-19.

If you are caring for someone who has, or who may have, COVID-19, limit your contact with them as much as possible. Public Health Sudbury & Districts will give you special instructions about how to monitor your own health, whether you should self-isolate, and what to do if you start to feel sick.

Follow the advice of your health care provider and/or Public Health Sudbury & Districts. If you have questions, or you or the person you are caring for start to feel worse, contact Public Health, and your health care provider or Telehealth Ontario.

Special instructions for caregivers (recommendations)

Wear protection
Taking protection off
Follow these steps when you remove your protective equipment:
  1. Take your gloves off.
  2. Wash your hands with alcohol-based hand rub or sanitizer (preferred method). Use of plain soap and water is acceptable if alcohol-based hand rub or sanitizer is not available. If your hands are visibly soiled, clean them with plain soap and water. Wash your hands for 15 seconds (count out loud as a reminder).
  3. Remove your eye protection.
  4. Remove your mask by only holding the ear loops or ties—do not touch the front of the mask that was over your face.
  5. Put the mask in a waste container or disposable bag right away.
  6. Use a cleaner or disinfectant to clean your eye protection. Follow the product instructions.
  7. Wash your hands a second time. If your hands look dirty or came into contact with respiratory secretions or other body fluids, clean them with plain soap and water.

Stop the spread of infection

Monitor your health
If you need to take someone with COVID-19 to the hospital or an appointment

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How to self-monitor

Download the how to self-monitor instructions (Public Health Ontario, PDF)

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How to self-isolate

This means you should stay home. Do not go to work or school or other public places. Do not use public transportation, taxis or rideshares. Call on family, friends or neighbours for essential errands or use the phone or the internet for services and supplies where relevant.

Download the instructions for people who have been asked to self-isolate (Public Health Ontario, PDF). This information is important if:

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Treatment for COVID-19

There are no specific treatments for coronaviruses, and there is no vaccine available to protect against COVID-19. Most people with common human coronavirus illnesses will recover on their own.

You should:

More tips for self-care

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Credible sources of information

Canadians’ best defense against COVID-19 is to stay informed and be prepared. The following are credible sources of information.


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What Public Health Sudbury & Districts is doing to respond to novel coronavirus

Public Health is closely monitoring the global situation and working alongside stakeholders to coordinate activities at a local, provincial, and national level with the assistance of health care professionals and other agencies.

During an outbreak in the community, Public Health Sudbury & Districts works with partners to implement measures to help keep people healthy, reduce exposures to COVID-19, and slow the spread of the disease. Decisions about what actions to take are made in consultation with local, provincial, and federal partners.

Learn more about our COVID-19 response activities.

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This item was last modified on July 3, 2020