Minimal Contact Intervention (MCI) protocol for COVID-19 vaccine; new vaccine hesitancy survey

Advisory Alert

September 10, 2021

*Cette information est seulement disponible en anglais.

To: Local Health System Partners


Addressing COVID-19 vaccination status and new primary care vaccine hesitancy survey

This advisory alert recommends that all health care practitioners employ a Minimal Contact Intervention (MCI) protocol to help support our collective goal of achieving 90% vaccination coverage across Sudbury and districts. Also, your input is requested as we continue to gather data on vaccine hesitancy within our communities.

How to use Minimal Contact Intervention (MCI) in your practice

As a trusted source of information in our communities, we are asking you to implement the Minimal Contact Intervention (MCI) approach to the COVID-19 vaccine within your practice. The MCI approach can easily be incorporated with each patient interaction, to ensure that your patients have made an informed decision about COVID-19 vaccination. Widespread implementation of the MCI approach will ensure that all individuals receiving health-related services within our catchment area will have an opportunity to discuss the COVID-19 vaccines and learn about local opportunities for vaccination.

The Minimal Contact Intervention (MCI) approach for COVID-19 vaccination facilitates discussion at each patient interaction, using the 4A model as follows:

The Quick Reference Tool: COVID-19 Vaccine Minimal Contact Intervention provides a user‑friendly format for engaging your patients in discussions around topics such as the safety and importance of the COVID-19 vaccine, vaccination opportunities, along with information dispelling some common misconceptions. A sample Policy & Procedure is also available to help guide your practice.

Please integrate the MCI approach into your documentation system to ensure that this intervention is completed with each patient interaction. Using the MCI approach within your practice will help us attain our goal of 90% vaccination coverage for eligible individuals in our service area.

Requesting primary care input on vaccine hesitancy

Public Health Sudbury & Districts is requesting your support to better understand vaccine hesitancy in our communities. Please help us by completing this electronic survey. The survey will take up to three minutes to complete. Your responses will remain confidential. All data will be aggregated into an internal report for planning purposes. No identifying information is requested in this survey. If identifying information is included in text boxes, it will be deleted prior to reporting. Thank you for sharing your time, expertise and insight with us!

Vaccination opportunities

We continue to strive to make vaccination accessible to all. Vaccination options include appointment-based community clinics, pop-up clinics and mobile clinics at various locations throughout our service area, in addition to some pharmacy and primary care locations. Vaccination to client is also a possibility for those who are homebound.

Anyone can visit our Vaccination Clinics for COVID-19 webpage for information on clinic dates, times, and locations. Clients can also book an appointment online at or by calling 705.674.2299 (toll-free: 1.800.708.2505), between 8 a.m. and 5:30 p.m., Monday to Friday. Individuals or organizations can also request vaccination opportunities at their event or place of work by contacting All requests will be assessed for feasibility.

Additional information

For more information on the COVID-19 vaccines, as well as for specific answers to your frequently asked questions visit our FAQ web page or call Public Health Sudbury & Districts at 705.522.9200 (toll-free 1.866.522.9200).



Original Signed By

Dr. Penny Sutcliffe
Medical Officer of Health and Chief Executive Officer

NOTE: All Advisory Alerts are found on our website.

This item was last modified on September 24, 2021